Qualitative Research - British Sign Language Users on Rail

Описание

The appointed supplier will work with Transport Focus and SISJ partners to design and deliver qualitative research addressing how BSL users want to receive passenger information across rail environments. If quantitative work is also considered to be feasible, then we would consider also including this. The areas to be covered are: Access and preferences • How BSL users prefer to access information across station, onboard and digital channels. • What constitutes an acceptable and desirable minimum viable product (MVP) for BSL provision. Content and language considerations • Expectations around…