OpenUnited Kingdom
TfL 97139 Driver Quality Monitoring 2026
Key facts
- Buyer
- Transport for London
- Country
- United Kingdom
- Region
- UKI41
- Estimated value
- not stated
- Published
- Source
- UK Find a Tender
Description
Driver Quality Monitoring (DQM) is a safety critical service. TfL funds DQM to ensure and promote safe bus driving through an objective assessment of driving standards. DQM involves assessors covertly boarding a bus while in service and conducting a circa 20-minute assessment scoring the driver's performance against a comprehensive list of categories. The categories include braking, acceleration, steering, respect for traffic signals and a range of safety-related issues.The assessor produces a report which consists of a score between 1 and 4 for each category and a small commentary - this is…
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