OpenUnited Kingdom
Alarm Receiving Centre Call Handling System
Key facts
- Country
- United Kingdom
- Region
- UKH23
- Estimated value
- £2.0M
- Procedure
- Competitive flexible procedure
- Published
- Source
- UK Find a Tender
Description
This is the pre-qualification stage of a two stage process, for the procurement of a replacement Alarm Receiving Centre (ARC) platform supporting the Herts Careline service. North Hertfordshire District Council (NHDC) has previously undertaken Preliminary Market Engagement to inform this procurement. The ARC forms a critical component of the Council’s telecare infrastructure, providing 24/7 monitoring and response capability for vulnerable residents and partner organisations. The current platform is approaching technical and contractual end of life and requires replacement with a modern…
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