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OpenUnited Kingdom

Contracts for Innovation Cymru - Reducing Missed Appointments and Improving Access to Planned Care

Key facts

Country
United Kingdom
Region
UKL12
Estimated value
£200,000
Procedure
Open procedure
Published
Bids due
Source
UK Find a Tender

Description

Challenge Overview Cwm Taf Morgannwg University Health Board (CTM UHB) experiences persistently high rates of missed outpatient appointments, with approximately 64,000 appointments missed over the last 12 months. These missed appointments create challenges for patients and services alike, contributing to longer waiting times, underutilised clinical capacity, financial inefficiencies and poorer patient experience. CTM estimates that missed appointments may account for approximately £9.6 million of avoidable lost value each year, representing a significant opportunity to improve both patient…

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