OpenUnited Kingdom
CRM Future State Project Appraisal
Key facts
- Country
- United Kingdom
- Region
- UKI33
- Estimated value
- £0
- Published
- Source
- UK Find a Tender
Description
The Natural History Museum ('NHM') intends to review its wider digital ecosystem in the future, as the current patchwork of systems may present opportunities for broader consolidation. However, the CRM Future State Project is specifically focused on assessing the CRM and Membership functionality delivered today by Silverbear and Dynamics 365. The project will evaluate options for this capability, including standalone CRM solutions and the possibility of meeting requirements through a more unified platform. It will also consider whether certain CRM functions such as membership processing may…
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