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Trinity

OpenUnited Kingdom

Debt Collection

Key facts

Country
United Kingdom
Region
UKD61
Estimated value
£43.6M
Procedure
Competitive flexible procedure
Published
Bids due
Source
UK Find a Tender

Description

The Scope of this proposed service will be for supply of Specialist Debt Collection Agency and Business Process Outsourcing (BPO) providers to deliver standard Live 1st and 2nd, Doorstep visits, specialist vulnerable customer, Final accounts, Trace & Collect, low value placement & Probate/Deceased. DCAs play a key part in reducing the debt currently held by United Utilities. The scope of this tender covers household (Domestic) debt only. The objective for all Suppliers to undertake Debt Collection activities and secure payment of money owed by debtors, in-line with Fair Pay Guidelines. United…

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