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Trinity

OpenUnited Kingdom

End User Services (EUW) - Hosting - Network Services & WAN

Key facts

Country
United Kingdom
Region
UKJ11
Estimated value
not stated
Published
Source
UK Find a Tender

Description

In April 2021, Reading Borough Council transitioned to the 'ICT Future Operating Model' (FOM), with 3 external providers delivering 4 'towers' of services, managed and supported by an in-house team. Since then, we have been on a journey to delivering a reliable and robust service, which has been consistently reflected in strong staff satisfaction scores. Our aim is to take this satisfaction to the next level in the Next Generation Operating Model, that increases customer satisfaction, service reliability and interoperability with associated applications. 1. Our End User Workspace (EUW) &…

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