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Trinity

OpenUnited Kingdom

GOV Voice

Key facts

Country
United Kingdom
Region
UKI32
Estimated value
£1
Published
Source
UK Find a Tender

Description

DSIT is exploring how the latest AI Voice technology could significantly improve citizen’s experience of government call centres by introducing citizen-facing generative AI solutions, and is seeking suppliers who may form part of the solution. This premarket engagement seeks information relating to providing an AI Voice Technology Solution. We are interested in learning from suppliers what they have already deployed in both the public and private sectors, to understand the functionality, scalability, interoperability, financial models and AI evaluation framework of current production systems.

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