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HMRC Enterprise Customer Relationship Management

Key facts

Country
United Kingdom
Region
UKI32
Estimated value
£1.0B
Published
Source
UK Find a Tender

Description

HMRC is seeking to procure a strategic Core SaaS CRM Platform along with core and additional supplementary products to meet the full range of eCRM capability. Products we are looking to procure: • Core CRM Software as a Service Platform, including registration, subscription and customer record management capabilities. • Identity, Verification, Access and Fraud (IDVA&F) software as a service. • Secure Digital Exchange & Communication (SDEC) software as a service and document storage. • Architecture and product technical support (vendor specific). These capabilities are intended to form the…

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