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ClosedUnited Kingdom

Mitel Software and Maintenance

Bids closed on 8 October 2026. The page stays for reference; similar open tenders are below.

Key facts

Country
United Kingdom
Region
UK
Estimated value
not stated
Procedure
Award procedure without prior publication of a call for competition
Published
Source
UK Find a Tender

Description

This agreement covers the maintenance and support of the Wales Genomic Health Centre’s Mitel MiVoice MXOne telephony system, including approximately 300 extensions, a virtual MXOne server, an AudioCodes Session Border Controller, and an onsite media gateway. The contract ensures continuity of essential NHS telephony services through a resilient 24/7 support model, guaranteed response and fix times, comprehensive system documentation, cybersecurity assurances, structured escalation processes, and detailed reporting. The agreement is to be awarded via the RM6116 Lot 4b framework (Wavenet –…

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