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ClosedUnited Kingdom

Provision of an IT Service Management (ITSM) Solution

Bids closed on 8 October 2026. The page stays for reference; similar open tenders are below.

Key facts

Country
United Kingdom
Region
UKN06
Estimated value
not stated
Procedure
Open procedure
Published
Source
UK Find a Tender

Description

The Northern Ireland Assembly Commission is seeking to procure a supplier to design, implement and deliver a centralised, cloud-based Commercial Off-the-Shelf (COTS) IT Service Management (ITSM) solution that will: • Provide IT service users with a consistent, accessible, and trackable interface for requesting services regardless of the business area or team responsible. • Improve operational efficiency using modern technology for faster issue diagnosis, faster routing, self-education and self-service. • Streamline service delivery through automation and integrated workflows. • Improve…

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