OpenUnited Kingdom
Provision of Contact Centre Technologies for Flintshire County Council
Key facts
- Country
- United Kingdom
- Region
- UKL23
- Estimated value
- £1
- Published
- Source
- UK Find a Tender
Description
The Council has a contract with a third-party supplier until 31 March 2027. The intention is to upgrade the existing technology and underlying infrastructure to support this transformation. In doing so, the Council is keen to explore and consider both on-premise and hosted telephony solutions, while maximising its existing investment in Microsoft technologies. *Note - the Council is required to comply with the Welsh Language Standards and is therefore seeking a solution that will support it in meeting the requirements of those Standards. As a result, the Council wishes to engage with…
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