OpenUnited Kingdom
T117 Digital Services Platform – Support, Maintenance and Enhancement
Key facts
- Buyer
- NI Water
- Country
- United Kingdom
- Region
- UKN06
- Estimated value
- £8.0M
- Published
- Source
- UK Find a Tender
Description
Northern Ireland Water is responsible for the supply and distribution of drinking water and the provision of sewerage services for approximately 840,000 domestic, agricultural and business customers across Northern Ireland. Background and Context NI Water has an established Digital Services platform that underpins high volume, customer facing and internal services, supporting both external users and staff across multiple directorates. The current Digital Services platform comprises: • a public facing customer self service portal, and • an enterprise case management and workflow solution…
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